I'll double check with our engineering team and see if I can safel add Easy VHS to DVD as a product for this article. Net Framework: I know I know, it says Creator 2009, buy Easy VHS to DVD is based on the same code and may apply here. As per the clean install instructions, you will want to *temporarily* disable you MS AV app for installation at start up.ģ) Try this article regarding. Sorry you're having a frustrating experience.ġ) Did you follow the clean install instructions exactly? What instructions did they give you? Do you have an article link? What OS are you running?Ģ) The biggest failure for install issues is Anti-Virus apps. I am about at my wits end and ready to return the software unless I get some real help. My pc is an hp media center, so I should have all the components necessary for this software. My operating system is windows xp and I have windows live one care for virus protection. net framework stuff I do have is 1.1, 2.0 and hotfix 1.1. I have tried installing it from windows update twice with no luck. They told me to see if I had this software already on my comp and, if so, uninstall it, but I don't have it. Then they tell me to try copying and pasting the files from the install disk. First they tell me to do a clean install, but they give me directions for the wrong software and steps that won't work because there is no software to uninstall. The online techs have been no help either. I recently purchased easy vhs to dvd and have tried to install it half a dozen times with no luck.
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